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An editable template that can be saved onto your computer. The majority of times you should not give a client a record of advice without first providing them with an SOA. Remember in order to provide the client with a ROA they must not have had a significant change in circumstances and there must not be a significant change to the areas of advice. This template has some additional information and instructions required when providing advice that involves product replacement.
An editable template that can be saved onto your computer. The majority of times you should not give a client a record of advice without first providing them with an SOA. Remember in order to provide the client with a ROA they must not have had a significant change in circumstances and there must not be a significant change to the areas of advice.
An editable template that can be saved onto your computer. Contains instructional text, ensure this is removed prior to issuing to the client. This template should only be used when advising a client to roll over their superannuation.
An editable template that can be saved onto your computer. Contains instructional text, ensure this is removed prior to issuing to the client. This template should only be used when giving advice on SMSF's only.
An editable template that can be saved onto your computer. Contains instructional text, ensure this is removed prior to issuing to the client. This template should only be used when giving advice on securities only.
An editable template that can be saved onto your computer. Contains instructional text, ensure this is removed prior to issuing to the client. This template should only be used when giving advice on risk only.
Template that can be saved onto your computer, do not alter the risk profile questions in any way. Manually calculate the answers to risk profile questions. Ensure before advising on investments (including within superannuation) that you complete a risk profile for the client.
Macro enabled spreadsheet which generates a risk profile automatically based on a series of questions. This can be printed off after completion for both the client and advisor to sign. Ensure before advising on investments (including within superannuation) that you complete a risk profile for the client.
PDF document to save/print off. Before providing any personal finance advice a client must complete (with your help) this document. This Data Collection Form should be used whenever the client is seeking only risk advice. Always ensure sections that either the client chooses not to complete or are not applicable have a line put through them with a brief explanation of why the section was not completed.
PDF document to save/print off. Before providing any personal finance advice a client must complete (with your help) this document. This Data Collection Form should be used whenever the client is seeking more than just risk advice. Always ensure sections that either the client chooses not to complete or are not applicable have a line put through them with a brief explanation of why the section was not completed.
This is a requirement to use if your client if only going to receive general advice or execution services only but can also be used for personal advice clients.
It is an expectation that this client file checklist is used within all client files. All sections must be completed even if the response is N/A.
It is a requirement that for all new margin lending clients the margin lending checklist is completed and maintained within the clients file.
Editable template that can be saved onto your computer. It is a requirement that all advisors have and maintain an opt out register (even if blank). You should enter the details of any client or lead that informs you they no longer wish to be contacted. This includes email newsletters.
Editable template that can be saved onto your computer. It is a requirement that all advisors have and maintain a complaints register (even if blank).
Editable template that can be saved onto your computer. It is a requirement that all advisors have and maintain a soft dollar register (even if blank). This is for recording any soft dollar benefits you may receive between $100 and $300 in value
Reading can be maintained within your general training register although this can get messy. We have provided an alternate separate reading register which allows for more accurate details of reading conducted to be recorded. If you maintain this register you are required to submit this when submitting your training register.
If you are unsure on how we require your training register to be completed please download this document. All training must be recorded within a training register or on Kaplan.
Editable template that can be saved onto your computer. It is a requirement that all advisors maintain a training register. Most advisors use Kaplan online as their training register, ensure that any non Kaplan training is recorded on this register and the register (if containing entries) is submitted when requested (April 30, August 31, early January).
To provide any advice on a product even if it is solely to dispose of a legacy product you must receive approval from the APL. To apply to provide one-off advice on a product, download and complete this form and email to Ben or Jobbe.
You cannot provide advice on a product unless it is on the APL, this includes advice to dispose of a product. To apply to the APL, download and complete this form and email to Ben or Jobbe.
As part of your AML investigations you should make a determination if your client is a politically exposed person, part of that is their role and/or they may appear on the consolidated sanctions list. While it may be unlikely your client will appear here it is our responsibility to provide access to this. . There are 2 ways to access the latest infrormation DFAT Software - This downloadable software enables and easy search of available government databases for politically exposed people. Latest Sanction Spreadsheet - Access the most up to date list.
This document is a guide if you require some assistance or feel uncertain about what constitutes a politically exposed person.
This template allows you to use a standardised process to classify each client for AML purposes as a High Risk - Medium Risk - Low Risk.
You are free to use whatever social media platform that suits your business but we require that you submit approval for any new use of social media from 1st March 2019. Please complete the form below and
As a licensee, we do not encourage double gearing but under certain circumstances, this may be in the client's best interest. To learn more about double gearing please read the Margin Lending policy below. To provide advice on double gearing please download the form here and email it to Ben and Kym for approval prior to providing advice.
If your client requires you, strictly because of their time constraints to both provide advice and deal on their behalf in a financial product then you are required to complete this form and have the client sign this. You will still need to provide an SOA but this can be done 'verbally' at that time and then later in written form as long as it is within the prescribed time frames.
Updated 1 July 2021 - This is a worked example of the above FDS.
Updated 1 July 2021 - FDS template to disclose fees paid by a client in an ongoing fee arrangement and get client consent to pay the fees.
This base template helps to give an idea of what you should be looking at putting in a terms of engagement letter. Having a terms of engagement is considered best practice with clients.
Current version May 2022 v11 - Please note this is the most recent version as of May 2022
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